Privacy Policy

At DM Fashion House, we respect the privacy of our customers and website visitors and are committed to protecting the personal data collected and processed when using our website and services, in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.

1. Personal Data We May Collect

We may collect certain personal information when you use our website, contact us, or request our services, including:

* Full name.
* Phone number.
* Email address.
* Contact information.
* Delivery address when placing an order.
* Order and purchase information.
* Information submitted through contact or inquiry forms.
* Technical usage data, such as device type, browser type, IP address, and cookies where applicable.
* Any other information voluntarily provided when communicating with DM Fashion House.

DM Fashion House does not directly store full payment card details. Payments may be processed through approved third-party payment service providers, depending on the services available on the website.

2. Purpose of Collecting and Using Personal Data

We may use personal data for the following purposes:

* Processing and managing orders and purchases.
* Communicating with customers and responding to inquiries.
* Managing bookings, consultations, or service requests.
* Improving the website and overall customer experience.
* Developing DM Fashion House products and services.
* Sending marketing communications, updates, or promotions where legally permitted or where customer consent is required.
* Protecting the website and preventing unauthorized or fraudulent activity.
* Complying with applicable legal and regulatory requirements.

3. How We Collect Personal Data

Personal data may be collected through:

* Website forms.
* Orders and purchases made through the website.
* Direct communication with DM Fashion House.
* Cookies and similar website technologies.
* Technical platforms and services used to operate the DM Fashion House online store, including Shopify and related services.

4. Cookies

The DM Fashion House website may use cookies and similar technologies to:

* Ensure the website operates properly.
* Remember certain user preferences.
* Improve website performance and user experience.
* Understand how visitors interact with the website.
* Measure the performance of marketing campaigns where applicable.

Users may manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect some website functions.

5. Sharing Personal Data with Third Parties

We may share personal data, where necessary, with service providers that support the operation of our website and services, including:

* Payment service providers.
* Shipping and delivery companies.
* Website hosting and technical service providers.
* Shopify and related technical service providers.
* Analytics or marketing service providers, where used in accordance with applicable laws.
* Government or regulatory authorities where disclosure is required by law.

DM Fashion House does not sell customers’ personal data to third parties.

6. Transfer of Personal Data Outside Saudi Arabia

Some technical services used by the website may require personal data to be processed or hosted outside the Kingdom of Saudi Arabia.

Where applicable, any international transfer of personal data will be handled in accordance with the relevant legal and regulatory requirements in Saudi Arabia.

7. Data Protection and Security

We take appropriate organizational and technical measures to help protect personal data against:

* Unauthorized access.
* Unlawful use or disclosure.
* Unauthorized modification.
* Loss, damage, or destruction.

However, no electronic transmission or storage method can be guaranteed to be completely secure. We therefore apply appropriate security measures based on the nature of the data and services involved.

8. Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, or for any period required under applicable laws and regulations.

Once the data is no longer required for legal or operational purposes, it will be securely handled or deleted in accordance with the appropriate procedures.

9. Data Subject Rights

In accordance with applicable laws and regulations, individuals may have certain rights regarding their personal data, including, where applicable:

* The right to know how their personal data is collected and used.
* The right to access their personal data.
* The right to request correction or updating of inaccurate or incomplete data.
* The right to request a copy of their personal data where permitted by law.
* The right to request deletion or destruction of personal data where legally applicable.
* The right to withdraw consent where consent is the legal basis for processing, subject to applicable legal requirements.

Requests relating to personal data may be submitted using the contact details provided below.

10. Marketing Communications

DM Fashion House may contact customers regarding products, services, updates, or promotional offers where permitted under applicable laws.

Customers may request to stop receiving marketing communications at any time by using the available unsubscribe option or by contacting us directly.

11. Third-Party Links

The website may contain links to websites or services operated by third parties.

DM Fashion House is not responsible for the privacy policies or data protection practices of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Changes to This Privacy Policy

DM Fashion House may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal and regulatory requirements.

Any updated version will be published on this page along with the date of the latest revision.

13. Contact Us

For any questions, requests, or concerns regarding privacy or personal data, please contact:

DM Fashion House
Jeddah, Kingdom of Saudi Arabia
Address: Abi Said an Naqash, Al Andalus, Jeddah 23322
Email: info@darinmadani.com
Phone: +966 56 111 9414

By using the DM Fashion House website, users acknowledge that they have reviewed this Privacy Policy in accordance with applicable laws and regulations.